INFORMATION QUESTIONS

FAQ

How can I return an item?

If the product is confirmed to have quality problems and cannot be solved by re-sending accessories or online technical guidance, we will provide a return label and the courier will pick it up at your door. Please use the original packaging and pack it as required for return.

Where can I ship my order?

Our products are in stock in the United States and Germany and can be shipped locally. Countries outside the United States and Germany can be shipped from China where they are produced. Please contact customer service for specific details.

Can you accept wholesale order?

Yes,we’re a manufacturer. We accept orders, or custom design according to your requirement. If you are a dealer, you may contact our consulting more batch new models.

Can you accept customized services?

Yes.we can produce according to your requirements.Such as color package.carton mark your language manual etc.If you have your own technical design drawing we also can build the molds and fixtures as you like.More detail please contact us.

What is the delivery time?

The delivery time is depend on the quantity and custom requirements.Only 5-8 working days if products in stock.Otherwise, please kindly contact with the consultants.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Keep In Touch

    Phone: +86 13613011822

     

    Email: gobyebike.jessica@gmail.com

      

    Address: No. 87 Heyuan Road, Jingjin Science and Technology Park, Chagu Port, Wuqing District, Tianjin, China